Welcome to Mop Mafia! By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using Mop Mafia’s website and services, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please refrain from using our website or services.
2. Services Provided
Mop Mafia offers residential and commercial cleaning services, including but not limited to:
- General cleaning
- Deep cleaning
- Carpet cleaning
- Window washing
- Pressure washing
Detailed descriptions of services can be found on our website. We reserve the right to modify or discontinue any service at any time.
3. Payment Terms
Payments are due as outlined in the service agreement. We accept a variety of payment methods, including credit cards and electronic transfers. Payment must be made before or after services are rendered as per the specific arrangement.
4. User Responsibilities
You agree to provide accurate information when requesting a service and ensure that the work area is safe and accessible. You also agree to notify Mop Mafia of any hazards or restrictions that may affect the performance of the services.
5. Cancellation and Refund Policy
You may cancel or reschedule services up to 24 hours before the appointment without any penalties. Cancellations made less than 24 hours in advance may incur a fee. Refunds are provided in accordance with our refund policy.
6. Limitation of Liability
Mop Mafia will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for services rendered.
7. Indemnification
You agree to indemnify and hold Mop Mafia, its affiliates, and employees harmless from any claims, losses, or damages arising from your use of our services or violation of these Terms of Service.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which can be reviewed on our website.
9. Changes to Terms
Mop Mafia reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the updated date will be reflected. Continued use of our services after changes are posted indicates your acceptance of the new terms.
10. Governing Law
These Terms of Service are governed by the laws of the state where Mop Mafia operates. Any legal disputes will be handled in the appropriate jurisdiction.
