At Mop Mafia, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our services or visiting our website.
1. Information We Collect
We collect various types of information to enhance your experience and provide better services:
- Personal Information: When you fill out forms or request a quote, we collect personal information such as your name, email address, phone number, and service preferences.
- Usage Data: We gather data on how you use our website, including your IP address, browser type, and pages visited, to improve website functionality and user experience.
- Payment Information: If you book our services online, we collect payment details via secure payment gateways for billing purposes.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Provision: To provide and improve our cleaning services based on your needs.
- Communication: To respond to your inquiries, send quotes, and keep you informed about your service requests.
- Marketing: To send promotions, updates, or newsletters, with your consent. You can opt out of marketing communications at any time.
- Website Improvement: To enhance the user experience and monitor how visitors interact with our website.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share data with trusted third-party service providers who assist in delivering our cleaning services (e.g., payment processors).
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or in response to valid requests from law enforcement.
4. Data Security
We use reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences and analyze website traffic. You can manage cookie settings through your browser.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us at [Contact Information].
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated “Effective Date.” Please review this page periodically for any updates.
