Frequently Asked Questions
Billing and pricing
No, it’s not necessary. We provide all our own supplies and equipment. If you prefer us to use your items, please let us know.
Yes, please! To make our services more efficient and focus on the cleaning itself, we kindly ask you to pick up any clothing, toys, etc. prior to our arrival.
We do not clean the interior of microwaves, ovens, refrigerators, or windows in a maintenance cleaning. These services can be added to your customized plan for a small fee.
Many clients with large homes prefer to order hourly service, allowing them to choose which parts of the house they want us to clean on a visit-by-visit basis.
Tipping is entirely optional but very much appreciated by your cleaning team.